Return & Exchange

Returns & Exchanges

 

Exchange and Returns

  • You may exchange the delivered goods at any ECS store within 15 days of delivery on presentation of original invoice provided the goods are unused, are packed in original packaging will all tags attached, are in unused/undamaged condition and not altered in any way.
  • All purchases are non-refundable.
  • Replacement can only be made against merchandise available at store at that time.
  • Store manager/staff may refuse to accept any exchange at its discretion.
  • Should you wish to return the goods via courier, please send it to "ECS House, 6 A, Jail Road, Lahore, Pakistan 54600" with written required changes. Courier charges will be borne by you both ways.
  • Company decision in these matters will be considered final.